Ejadah is the chosen partner of leading both private and public sector customers. What makes them influential is the fact that the clients entrust them with the delivery of 24/7 services that are critical to the operation of their businesses.
In 2020, their clients appreciated their readiness to address the unforeseen challenges by operationalising the business continuity plan based on their exceptionally high HSE performance standards and managing compliant and business-critical environments.
Tarek Nizameddin, Senior Executive Director, Ejadah, elaborates on the initiatives, key highlights, and the vision for the company in the coming year.
Embracing the challenges is one of the core values of Ejadah. The pandemic was a driver for us to successfully navigate the uncertain times through digital strategies, continuous enhancements, and collaboration.
Ejadah demonstrated a very high resilience with respect to varying the staffing level and without delay whether through removing staff in accordance with the clients budget constraints or immediately deploying additional manpower to meet the clients' ad-hoc requests.
As a digitally enabled and innovative organisation, we have introduced new standards for epidemic prevention through a few innovative products and technologies including but not limited to specialised chemicals and disinfection machines, density control solutions, thermal cameras, sterilizer, touchless elevator bottoms, to name a few.
Moreover, hold periodic staff awareness workshops and on-job training as well as educating customers and end-users about all the necessary preventive measures and ensure full compliance with the government regulations and statutory requirements.
Similar to other sectors, FM was adversely affected specifically in the management of manpower and availing the right resources to support our clients during these difficult times.
Notwithstanding the above, Ejadah has witnessed significant unusual growth in 2020 by being awarded being and critical projects with existing and new clients. This is a tangible testament of our continuous strive to achieve operational excellence whilst conforming with all the necessary legislation and standards.
We are looking forward to a bright 2021. We are expecting a strong come back in most industries post the news about the imminent vaccine's development. This will reflect positively on the FM sector. Ejadah will continue in the growth planning and exploring new horizons whether through introducing new services to support our clients’ requirements or expanding to new markets in the region. Our focus will remain on these three areas: Our People; Technology and innovation; Integrity, transparency, and stakeholder management.