Ejadah, an Arabic word meaning proficiency, is made up of multiple services, called solutions. What truly makes Ejadah a leading service provider is that the business is based on strong fundamentals of service excellence and financial stability which include: a reputed leadership team; an accreditation by international standards in quality, HSE, Business Continuity and Excellence; an established operational infrastructure; experience in managing large scale and prestigious projects; and most importantly being financially sound.
The top achievements of 2019
Ejadah has achieved a 15% growth rate in a very competitive market. They have also witnessed a major growth in its number of employees this year which reached up to 10,000 employees, as it recruited 2,500+ employees over the past year. They have improved their customer satisfaction strategy up to 97%. Ejadah has also received an overwhelming success in entering the health care segment. Ejadah sets the standard for Safety and Security as it wins the award for the ‘Security Project of the year’ for its entry: Jumeirah Beach Residences CCTV upgrade. Ejadah also wins ‘Innovative Security Product’ of the year, making it the first in the region to rely on artificial intelligence. Other awards won by Ejadah this year include the best FM company of the year, best technology implementation of the year, young FM manager of the year, education and development initiative of the year and highly commended executive of the year The biggest highlight however was the fact Ejadah underwent an average of 60,000 hours of training this year for various Soft and Hard FM skills.
Vision and plan for 2020
Ejadah will continue to focus more on sustainability and involve itself in more sustainable projects and lifestyles. They plan to improve efficiency and innovation to increase total customer satisfaction. Ejadah also plans for its growth to continue expanding. And the main focus will be the launch of the Ejadah rebranding along with a new improved vision, showcasing the changes and innovations that are to come and position itself as the industry leader.