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Concordia launches new multi-device On-Demand portal

 

The digital platform is built to cater to Concordia’s B2C clients enabling households and businesses to book any of Concordia’s services in few clicks

 

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IFM
 

November 1, 2021
 
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Concordia launches new multi-device On-Demand portal
 

Premier Facility Management company Concordia is launching their new multi-device On-Demand portal. The digital platform is built to cater to Concordia’s B2C clients enabling households and businesses to book any of Concordia’s services in few clicks. 

www.ondemand.concordiadubai.com - the Concordia On-Demand Self Service Portal can be accessed via variety of devices, while making it an easy solution for customers to book all of their maintenance requests from a single platform. Concordia’s smart technology empowered portal provides occupiers of residential, commercial or retail units the ability to easily request a wide range of one-off services and maintenance packages. The portal, using leading technologies, additionally offers a wide variety of one-off services that include AC Maintenance & Duct cleaning, Plumbing, Electrical, Painting, Handyman, Pest Control, Disinfection & Sanitization. 

By a click of a button, Clients can now conveniently select, schedule & pay for their desired services online via smart payment gateways and receive real time updates on their service requests. The portal also brings together related services that Concordia manages for various towers and communities including Parking Permits schemes, Fit-Out Compliance Services & Community services, on a single platform, for the convenience for more than 200,000 Concordia customers and residents. 

With the launch of the Concordia On-Demand, Concordia is pleased to announce the appointment of Ms. Vicky Peacock for managing operations related to reactive and On-Demand services. Vicky has extensive experience in the FM industry in UAE with in-depth knowledge in managing reactive maintenance departments. “With tech savvy property owners and occupiers requiring services straight away using online digital channels without being tied down to long term contracts, our launch of On-Demand service caters to market requirements and demands while ensuring a single platform convenience with a seamless customer journey. At Concordia, we understand the importance for customers requiring quick outcomes due to criticality of those services and hence, as part of our wide ranging offerings, “Concordia On-Demand” – will fill the vacuum where, under a single umbrella, various services are provided, around the clock, for an occupier’s individual requirements,” says Sanjay Bhatia, General Manager, Concordia.

 

 

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