CM today’s
Smart Built Environment Forum
can now enable professionals to virtually co-create the future of the real estate industry


    Property Management


    Community Management


    Facilities Management


    Prop Tech

About the Event

The year 2020 has been no less than a lesson of survival. And for the Property sector, the crisis turned into a learning experience in how best one can combat the pandemic. Fast-forward to the ‘new normal’ where properties have become more than just building management in the Middle East. Today, the professionals behind our safe environment are constantly looking at ways to innovate and apply.

CM today brings to you ‘Smart Built Environment Forum’, a virtual event that is aimed to connect visitors to the latest information and technology in the built environment.

The 4-day virtual event is a knowledge-based platform and will give the visitors the information they need to arrive at an informed decision on how to make their built assets more economic for owners and more functional for occupiers.

The show targets 4 main sectors – Property Management, Community Management, Facilities Management, and Prop Tech. Each day dedicated to one of the sectors will witness keynote speeches, panels, presentations, and more that will cover the biggest issues driving real estate development and management in the Middle East region. Highlighting the most pressing issues, the virtual conference will look at the way the industry can mitigate risks, what the road to recovery will look like for them, how we can learn from challenges, and what new opportunities are in store for the industry over the next few years.

Advisory Board

David Pine-Coffin Head Property & Asset Management Services
Garry Murray Managing Director -
Head of Owners Association Management
CORE Real Estate
Tony Martin CEO
Al Bonian FM
Lynnette Abad Director, Research & Data
Property Finder Group


*All timings mentioned are in Gulf Standard Time
1:00 pm - 1:10 pm Keynote Address

Keynote Speaker: Prabhu Ramachandran
1:10 pm - 1:55 pm Session 1: Panel Discussion
Does International Property Management add value to a building?

This panel discussion will shed light on how the role of an international property management can add value to a building? And address how owners today can be prepared and protect the value of the investment.

Moderator: Lindsay McQuillan
Speakers: Arron Browne, David Pine-Coffin, Esra Fanoscu, John Stevens
1:55 pm - 2:05 pm Networking
2:05 pm - 3:05 pm Session 2: Panel Discussion
The importance of Transition Management when going from construction to operation?

Construction takes 3 years and operation is 30 years, what should be the focus for the owner? The panel will aim to understand why Property Management should be a part of the construction process. Also, explore if design reviews and the importance of operation in design and construction save significant money?

Moderator: Yunusa Aminu
Speakers: Dr Anas Bataw, Michael Moore, Tarek Nizameddin
3:05 pm - 3:30 pm Innovation Hub
Unlock the True Potential of your HVAC
3:30 pm - 3:45 pm Networking
3:45 pm - 5.00 pm Session 3: Panel Discussion
Why is a Property Operating Plan important?

Successfully managing and running a real estate property — whether it’s commercial or multifamily — is about more than just the day-to-day. Planning for the future is the only way you can protect yourself from wasted time, money and energy in the long term. This panel explores why a developer should consider metering strategies, the importance of a detailed Service Charge that is robust and why is an operating plan important?

Moderator: Aamir Siddique
Speakers: Daniela Voicu, Shahram Safai, Ibrahim Ghosn
5:00 pm Closing Remarks
1:00 pm - 1:05 pm Opening Remarks
1:05 pm - 1:55 pm Session 1: Panel Discussion
The future of the industry post Law No. 6 in the post-Covid era.

This panel discussion will shed light on the operational effects of the New Law; and the challenges involved in budgeting and collection.

Moderator: George Maurice
Speakers: Kanagaraj Gurusamy, Samuel Joshua, Waqar Hasan
1:55 pm - 2:05 pm Networking
2:05 pm - 3:05 pm Session 2: Panel Discussion
Raising the awareness of the Community Management skillset and place in the Real Estate Sector.

This panel will focus on the importance of the right kind of skill set that is required in the Community Management and Real Estate sector. Why it is important to define the roles of the community manager and the vision towards a more sustainable form of the industry.

Moderator: Jeevan D’Mello
Speakers: Alan Rowlands, Dana Awad, Samer Ganni
3:05 pm - 3:30 pm Innovation Hub
Digitalize Property and Community Management Using RAY Platform
3:30 pm - 3:45 pm Networking
3:45 pm - 4:45 pm Session 3: Panel Discussion
Where is Community Management headed outside of the UAE?

A discussion with professionals from across the world on how the industry has evolved outside of the UAE, the challenges they face and where one can fill the gap.

Moderator: Garry Murray
Speakers: Babul Akhtar, Ismail Hosny, Johan Kruger, John Hammersmith
4:45 pm Closing Remarks
1:00 pm - 1:05 pm Opening Remarks
1:05 pm - 1:55 pm Session 1: Panel Discussion
Practicing Lean Facilities Management

With reduced revenues and increased client expectations how does one cope? Is Lean FM the way to go?

Moderator: Matthew Myers
Speakers: Charalampos Sarafopoulos, Tamer Bishay, Naganandh Lakshmanan, Tarek Nizameddin
1:55 pm - 2:05 pm Networking
2:05 pm - 3:05 pm Session 2: Panel Discussion
Performance Benchmarking in FM

Has there been stagnation or a reduction in the way FM is adopting innovative practices? This the panel will explore the state of performance measurement/benchmarking in the ‘new normal’ of FM.

Moderator: Tony Martin
Speakers: Bashar Kassab, Stuart McGregor, Mohammed Mousa, Ammar S Khader, Andrew Law
3:05 pm - 3:30 pm Innovation Hub
Ground-breaking AI Driven Energy Saving Solutions for Commercial Buildings

Presenter: Surajit Biswas
3:30 pm - 3:45 pm Networking
3:45 pm - 5.00 pm Session 3: Panel Discussion
Cash Flow Management

Where do the issues of cash flow come from? How can we manage it during these pressing times? With growing cash flow concerns and a higher focus on ROI in an increasingly competitive space, how can the FM industry and building owners benefit and strive to progress.

Moderator: Sara Momtaz
Speakers: Bader Yusuf Salmeen, Indika Wijayarathne, Dilip Khatwani
5:00 pm Closing Remarks
DAY 4: (19 NOV 2020) PROP TECH
1:00 pm - 1:05 pm Opening Remarks
1:05 pm - 1:55 pm Session 1: Panel Discussion
How PropTech aids Property Investment.

The panel will look into how the property industry can overcome obstacles by using PropTech and help generate new leads & quick and easy decisions. And the impact technology has had on Property Management.

Moderator: Lynnette Abad
Speakers: Fadi Nwilati, Mubarik Hussain​, Sergio Negri
1:55 pm - 2:05 pm Networking
2:05 pm - 3:05 pm Session 2: Panel Discussion
Building Green and Smart for Sustainability.

The panel will shed light on UAE's move toward renewable energy and how PropTech can help property managers and tenants alike understand the sustainability of their buildings.

Moderator: Adel El Mawla
Speakers: Shyam Yadav, Tolga Candan, Pradeep Kumar Singh
3:05 pm - 3:25 pm Networking
3:25 pm - 4.25 pm Session 3: Panel Discussion
Future of Smart Spaces and IoT

This panel will look into the future of space management and access control in buildings and the role IoT plays out here..

Moderator: Prabhu Ramachandran
Speakers: Bader Yusuf Salmeen, Rachid Hamida, Robert White, Javeria Aijaz
4:30 pm Closing Remarks

Official Speakers

Aamir Siddique Senior Consultant
Drees & Sommer
Adel El Mawla MD
PropTech Community
Alan Rowlands General Manager
Three60 Group (UAE & Oman)
Ammar S Khader Facilities Manager
Etisalat Facilities Management
Andrew Law Technical Services Director
Tafawuq FM
Arron Browne COO
Kaizen Asset Management
Ayman Kichly Founder and Managing Partner
RAY Labs
Babul Akhtar Senior Manager - Community Management
Al Mouj Muscat, Oman
Bader Yusuf Salmeen Facilities Management Director
United Facilities Management Company
Bashar Kassab Emaar Facilities Management
Charalampos Sarafopoulos General Manager
Al Shirawi Facilities Management LLC
Dana Awad Executive Director
Daniela Ina Voicu Director for Operations & FM
Dubai Parks and Resorts
David Pine-Coffin Head Property & Asset Management Services
Dilip Khatwani Board Member at MEFMA
Chief Executive at Reliance FM
Dr Anas Bataw Director - Centre of Excellence in Smart Construction
Heriot-Watt University Dubai
Esra Fanoscu Regional Head of Corporate Real Estate MENAT
HSBC Bank Middle East Limited
Fadi Nwilati CEO
Kaizen Asset Management Services
Garry Murray Managing Director - Head of Owners Association Management
George Maurice Faculty & Senior Consultant
Dubai Real Estate Institute
Ibrahim Ghosn Operations Director
Indika Wijayarathne Executive Director – Finance
Ismail Hosny Senior Director of Community & Facilities Management
IGI Real Estate
Javeria Aijaz ICT Director
Farnek Services
Jeevan D’Mello CEO of Zenesis Corp
Faculty at Dubai Real Estate Institute
Johan Kruger CEO
Association Management Solutions, South Africa
John Hammersmith CEO
Hammersmith, USA
John Stevens MD
Asteco Property Management
Kanagaraj Gurusamy Director - Owners Affairs
Deyaar Community Management
Lindsay McQuillan Director, Head of Property & Asset Management
CBRE, Property Management, Middle East Region
Lynnette Abad Director, Research & Data
Property Finder Group
Matthew Myers Assistant Professor Real Estate
Heriot-Watt University Dubai
Michael Moore CEO – Saudi Arabia
Cushman & Wakefield
Mohammed Mousa Chief Operating Officer
Initial Saudi
Mubarik Hussain Director of IT
Bloom Holdings
Naganandh Lakshmanan Executive Director of the FMS Division
Prabhu Ramachandran Founder & CEO
Facilio Inc.
Pradeep Kumar Singh Business Development - Acting Director
Etihad Esco
Rachid Hamida Technology & Performance Director
Robert White Head of Technology and Innovation
Engie Solutions
Samer Ganni Owner
Saga International
Samuel Joshua OA Ninja
Samer Ganni Owner
Saga International
Sara Momtaz FM Industry Expert/Consultant/Advisor
Sergio Negri Head of Business Technology
Dubai Holding Real Estate
Shyam Yadav MD
Stuart McGregor General Manager
BK Gulf FM
Surajit Biswas Head of Project and Building Consultancy
Land Sterling
Tamer Bishay Business Development Manager
Tarek Nizameddin Senior Executive Director
Tolga Candan Chief Business Officer
Tony Martin CEO
Al Bonian FM
Waqar Hasan CEO
Itihad Community Management
Yunusa Aminu Senior Consultant
Gregory & Jones Consultants LLC

Attendee Profile

The event will witness 400+ industry professionals from all the sectors of the built environment in the region.

Who should attend?

Event Highlights

The event aims to bring together industry professionals across the region to showcase innovative solutions, exchange international best practices, meet & get simulated by innovators, and build your brand awareness directly with the Property industry.

  • Live Discussions

    This interactive session will see a blend of international industry leaders come together virtually and discuss issues and solutions that impact them globally.

  • Virtual Meeting

    In the 'new normal' world virtual meetings have become equally impactful as a face-to-face one. Here according to your sponsorship package, you can pre-fix your meeting from the list of registered participants. We'll then set up and host a 15-minute virtual meeting with you and your selected participants.

  • Innovation Hub

    Let's see the future virtually. This is where genuine innovation is showcased in a quickfire series of demos from the newest global start-ups to the largest industry names, all unleashing their latest products and services. If you have something innovative this is where you should be!

Want to be a part of this exciting event?

Get in touch with us to know how!