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Setting new standards with data-driven building operations


Premier lifestyle & business destination ICD Brookfield Place selects Facilio to deliver on a connected & built environment.


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September 23, 2020
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Setting new standards with data-driven building operations

Data-driven and connected building operations are fast emerging as the model of choice for successful real-estate management. The pandemic has accelerated the need for software and data-led intelligence, to ensure occupant safety and wellness, as well as operational efficiencies. However, the trend had already been gaining ground before the current crisis but is now becoming the defacto standard for progressive building operations in the new normal. And some of the biggest global leaders in commercial real estate management are moving on from the limitations of traditional CaFM systems, to adopt unified, software-based O&M platforms.

Dubai to host a state-of-the-art, data-driven property

Facilio, a leading AI-driven property operations platform, was an early visionary in this space. The company championed data and intelligence-led building operations since its inception, offering solutions to help CRE businesses to concurrently deliver optimum tenant wellness, sustainability and efficiency. They are now fast emerging as the vendor of choice with their strong product capabilities and vision. And their recent selection by ICD Brookfield Place (ICDBP), to optimize building performance and deliver real-time operational intelligence for their project, is an affirmation of their growing leadership in this category.

A joint venture between the Investment Corporation of Dubai (ICD) and Brookfield Properties, ICDBP is a premier Dubai lifestyle and business destination. The property consists of over 4 acres of curated dining, retail, and community space, alongside 990,000 square feet of Grade A office space.

A partnership that will set new benchmarks

Rob Devereux, CEO of ICD Brookfield, explained the reasoning behind the move. "Brookfield Asset Management is pioneering this innovative model, and the ICDBP development is poised to set a global benchmark for its flexible, efficient mode of operations, and unprecedented standards in occupant experiences”, Rob shared. “We needed a scalable and flexible solution to unify all of our disparate building systems. Facilio’s thought leadership and innovative product portfolio stood out clearly & aligned well with our vision.  As we look forward to launching the workplace of the future, we are proud to work with a partner like Facilio.”

The integration of all the embedded automation and systems in a building, into a single cloud environment, enables CRE businesses to optimize portfolio-scale decision-making and execution. This model allows building owners and operators to access the value, which would otherwise lie dormant in their operational data, to create a dramatically more agile and responsive business model. They can make real-time changes to optimize costs, energy use and productivity, while occupants are able to access superior, personalized experiences, and continuous responsive control over their environment.

Facilio CEO, Prabhu Ramachandran, elaborated on the advantages that his company will help unlock, for ICDBP. "ICD Brookfield chose Facilio after extensive evaluation and a rigorous tendering process,” Prabhu shares. “The company’s objective was to create a state-of-the-art, connected and sustainable property, which addresses the wellbeing and environmental needs of the contemporary workforce. As ICDBP welcomes new tenants, we are confident that our collaboration will enrich their occupant experiences, as well as transforming ICD Brookfield’s management of the buildings”.

The future is data-driven

The post-pandemic new normal is accelerating the transition to a cloud-based and data-led, connected model of operations. Service, efficiency and customer experience standards in the CRE industry are set to be redefined, and progressive technology players like Facilio will be the key enablers in adding this powerful new dimension to Proptech.


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